Last updated: 01/02/2026

This Privacy Policy explains how The Mobile Golf Sim Experience (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website https://golfsimulatorrental.co.uk (the “Website”) or contact us in relation to our golf simulator rental services.

We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

This Website is operated by The Mobile Golf Sim Experience, a provider of mobile golf simulator hire for events across the United Kingdom.

If you have any questions about this policy or how we handle your data, you can contact us using the details at the end of this page.


2. Information We Collect

We may collect and process the following types of personal information:

Information you provide to us

When you fill in a contact form, request a quote, or make an enquiry, we may collect:

  • Your name
  • Email address
  • Phone number
  • Event location or general address
  • Event date, time, and guest numbers
  • Any additional information you choose to provide

Information collected automatically

When you visit our Website, we may automatically collect limited technical information, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website or source

This data is used for security, analytics, and to improve website performance.

Cookies

We use cookies and similar technologies to ensure the Website functions correctly and to understand how visitors use it. You can control or disable cookies through your browser settings. For more detail, please refer to our Cookie Policy (if applicable).


3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to enquiries and provide quotes or availability
  • To communicate with you about your event or booking
  • To operate and improve our Website and services
  • To maintain records of enquiries and bookings
  • To comply with legal or regulatory obligations

We do not sell your personal data to third parties.


4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

  • Consent – where you have submitted your details voluntarily
  • Contractual necessity – where processing is required to provide a service or respond to a booking request
  • Legitimate interests – to operate, protect, and improve our business and Website
  • Legal obligations – where we are required to retain or disclose data by law

5. Sharing Your Information

We may share your information only where necessary, including with:

  • Service providers who support our Website, email, or booking systems
  • Professional advisers such as accountants or legal advisers where required
  • Regulatory or legal authorities if required by law

All third parties we work with are required to handle your data securely and lawfully.


6. How Long We Keep Your Data

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Manage bookings and events
  • Meet legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.


7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to processing in certain circumstances
  • Request data portability

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.


8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page, and the “Last updated” date will be revised.


10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

Email: events@golfsimulatorrental.co.uk